This Accessibility Statement explains how Danone S.A. and all its subsidiaries are working to meet international accessibility requirements. It outlines our current level of compliance, ongoing efforts, and future goals regarding digital accessibility. More information on Danone legal subsidiaries that are covered by this statement can be found here.

Accessibility requirements are formulated within international and local regulations.

We at Danone continuously work on improving our services and products, notably through improving the accessibility of digital services (such as websites, mobile applications, e-commerce platforms, and digital communication tools) in accordance with WCAG standards.

WCAG standards consist out of four main principles that must be met:

• Perceivable: all parts of the website must be findable and readable for everyone.
• Operable: everyone must be able to operate and navigate the website, regardless of technological or personal limitations.
• Understandable: all information and interactions on the website must be understandable.
• Robust: all information must be reliably accessible via different browsers or assistive technologies (such as screen readers).

In order to verify compliance with accessibility regulations, an independent party audits our websites and apps annually. The latest assessment shows partial conformance with the WCAG 2.2 level AA guidelines. For each unmet requirement, the cause is known, and the consequences are described. Measures are being taken to improve compliance, aiming for future full compliance. 

Danone.com Corporate website shows a 64% compliance rate.  
Details can be found in our corporate website accessibility audit report.

Related websites show an average 65% compliance rate.  
Details can be found in selected brand websites audit reports:

• Activia Italy accessibility audit report
• Aptamil Germany accessibility audit report 
• Nutricia Worldwide accessibility audit report
• Alpro Germany accessibility audit report

As we work towards full compliance, we know there are areas that need improvement. Here are the measures Danone is taking to ensure accessibility.

• Include accessibility as part of our mission and values
• Integrate accessibility into our design and development processes
• Conduct regular accessibility audits and evaluations
• Provide ongoing training to staff on accessibility practices
• Ensure all staff are trained in applying WCAG guidelines through structured accessibility training and access to a dedicated knowledge portal
• Review all content internally before publication to ensure it meets accessibility standards
• Apply accessibility‑friendly coding practices and provide transcripts for audio and video content to ensure information remains accessible to users with visual or auditory impairments
• Test platform designs across a range of user settings, including different font sizes and colour perception, to prevent usability barriers
• Ensure that identification, security, and payment processes are accessible, including when these functions are provided by third parties

Checks are carried out to ensure that we comply with accessibility regulations. The primary supervisory authority responsible for this is France. 

Under certain laws, we are required to report our own non-compliance to authorities if we determine that we do not meet an accessibility requirement. In such cases, we must take appropriate action to resolve the issue.